Industry: Call Centre and Customer Service
Job Ref: Claire Havant
Skills: Customer Service, Inbound, Call Centre, Enquiries,
Would you like to work with a friendly team in your local area?
If you love helping customers, take pride in your work and know that a smile goes a long way when solving problems then you could be just what my client is looking for.
You can expect no two days to be the same when you work in this Customer Service Centre. As a brand leading company, my clients advisors help thousands of customers each week, covering a wide range of enquiries to do with their domestic energy accounts and their aim in every single interaction is to always deliver excellence.
The current Customer Service teams come from a variety of backgrounds, with different levels of experience, so never assume you are not what they need. If you are the sort of person who loves fixing a problem, can be empathetic and genuine with a sense of humour we would be interested to hear from you.
Hours of work are Monday - Fridays, shifts between 8am and 10pm (at least 2 days per week will be later shifts within this range), you will also work 1 in 2 Saturdays from 9am - 5pm, when you work Saturdays you receive a lieu day in the week instead.
Suitable candidates should be able to demonstrate at least 6 months experience in a customer service environment. (Bar, retail, hospitality, face to face, telephone or office customer service is all acceptable).
Pay is £9.52 per hour.
The role is initially for 13 weeks with a start date of 11/12/2017 however it is possible that this may be extended for longer and potentially be made into a permanent position at the end of the temp period.
Pay is weekly during the temp period.
There is no available parking on-site however for a small daily charge there is parking available very closeby. Location is also accessible via public transport links.
For any enquiries please contact Claire or Annalise on 02392 851111.
Contact: Portsmouth Jennie McGrath