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Client Account Manager 
Salary: 
£23000 - £26000 per annum 
Hourly rate: 
 
Location: 
Portsmouth 
 
 
Industry: Admin and Secretarial 
Job Ref: DM/PORT/SNR2 
 
Skills: Account Manager, Scheduling, Customer Service 
Description: Client Account Manager 
 
Based in Portsmouth 
 
Monday - Friday 9am - 5pm 
 
Salary: £23,000 - £26,000 DOE 
 
Interviews taking place immediately! 
 
An exciting opportunity has arisen for a Client Account Manager to join a forward thinking, expanding company based in Portsmouth. We are looking for people who possess excellent communication and people skills. You will be responsible for co-ordinating new and existing accounts and supporting the Customer Services Manager with the day to day running of the department. 
 
Duties/Responsibilities: 
 
Senior National Account Manager 
 
Liaising with new and existing accounts, reviewing and processing customer orders.Inputting orders on the system and arranging the entire process from dispatch to delivery.Handling general customer queries and complaints.Processing invoices and assisting the credit control department with any payment queries.Building rapport with clients to ensure repeat custom. 
 
Supporting the CSM 
 
Having in-depth knowledge of all major accounts.Ensure smooth running of the department in CSM's absence by having knowledge of all team members workload in regards to orders, to enable to support with prioritisation and deadlines that need to be met.Being first point of contact in the CSM's absence to all team members for any queries and escalated issues.Building and maintaining excellent working relationships with all colleagues. 
 
 
 
Skills/competencies/experience required: 
 
Excellent customer service, communication, team work and team leader skillsPrevious experience in a similar position such as Account Management or schedulingAbility to identify problems and provide solutionsAbility to plan, prioritise, multi-task and demonstrate strong analytical skillsStrong and confident decision making skillsProficient with all Microsoft Office programmesEnthusiastic and approachableExcellent telephone manner 
 
 
 
To apply please send me your C.V. using the link. For any enquiries please call Danielle Martin on 02392 851111. 
 
 
 
Type: Permanent 
Start: 21/08/17 
 
Contact: Portsmouth Jennie McGrath 
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